Terms of Service

Last Updated: September 12, 2026

1. Acceptance of Terms

By downloading, installing, or using CALLA (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. CALLA ("we," "us," "our," or "Company") reserves the right to modify these Terms at any time. Your continued use of the App constitutes acceptance of updated Terms.

2. License & Use

We grant you a non-exclusive, non-transferable, revocable license to use CALLA for personal, non-commercial family calendar management. You agree not to:

Reverse engineer, decompile, or attempt to derive source code
Rent, lease, sell, or distribute the App
Use the App for any illegal or unauthorized purpose
Scrape, crawl, or extract data via automated means
Interfere with or disrupt the App's infrastructure
Impersonate another user or provide false information
Share your account credentials with unauthorized third parties

3. Account Responsibility

You are responsible for:

Maintaining the confidentiality of your password
All activity conducted under your account
Notifying us immediately of unauthorized access
Accurate account information

To the extent permitted by applicable law, we are not liable for unauthorized access to your account resulting from your failure to keep your credentials secure. Nothing in these Terms limits rights you may have under applicable consumer-protection law.

4. Free Trial & Subscription

4.1 14-Day Free Trial

New users receive a 14-day free trial with full access to CALLA's features (event creation, co-parent invites, conflict detection, notifications, and more)
The free trial is provided within the App itself — it is not a store subscription with a trial period. We do not collect or store any payment method during the trial.
Nothing is charged automatically. The trial does not auto-convert into a paid subscription, and no payment is taken when it ends. To obtain paid access you must actively subscribe (see 4.3).

4.2 Paid Subscription

Plans & Price: CALLA offers annual subscription plans (e.g., Family and Patron tiers). The plan options and exact price are shown in the app and on the App Store, Google Play, or our website at the time of purchase, in your local currency. We do not state a fixed price here because store pricing is set and localized per region.
Payment Method: On iPhone/iPad, billing is handled by your Apple App Store account; on Android, by your Google Play account; for purchases made on our website, by Stripe. The applicable method depends on where you subscribe.
Auto-Renewal (applies once you subscribe): After you purchase a subscription, it automatically renews for the same period at the then-current price unless cancelled at least 24 hours before the end of the current period. Your store account is charged for renewal within the 24 hours before the period ends. (Auto-renewal is a property of the subscription you buy — it does not apply to the free trial, which never charges.)
Cancellation: You can cancel anytime in your platform's subscription settings — Apple App Store (Settings → your name → Subscriptions), Google Play (Play Store → Subscriptions), or, for website purchases, the billing portal linked in the app. Cancellation takes effect at the end of the current billing period; access continues until then. Calla cannot cancel an App Store or Google Play subscription on your behalf.

4.3 Subscribing After (or During) the Trial

The App displays your remaining free-trial days (on the home banner, the More tab, and the upgrade screen) so you can decide before it ends. This reminder is shown in-app only; we do not currently send a trial-ending reminder by email or push. If we add email or push reminders in the future, we will update these Terms accordingly.
When the trial ends, paid features are locked and the App shows an upgrade screen. You are not charged automatically. To continue with paid features you must actively subscribe by completing a purchase through the Apple App Store, Google Play, or (on the web) Stripe. You may also choose to subscribe at any time during the trial.
Because no subscription and no payment method exist during the trial, there is nothing to cancel during the trial — if you simply do not subscribe, you are never charged. Once you purchase a subscription, the auto-renewal and cancellation terms in 4.2 apply.
If you do not subscribe, your account and data are kept so they are waiting for you if you return. However, to minimize data we do not need, a solo account that finishes the trial, never subscribes, and then stays inactive for roughly 12 months will receive a deletion-warning email and be permanently deleted about 14 days later unless you sign in or subscribe. See the Data Retention section of our Privacy Policy for full details.

5. Content Ownership & User Content

You retain ownership of all calendar events, family data, and content you create ("User Content"). By using CALLA, you grant us a worldwide, non-exclusive license to:

Store and process your User Content
Synchronize your calendar across your devices
Share User Content with invited family members per your permissions
Use anonymized, aggregated data to improve the App

You are responsible for all User Content and warrant that it does not violate any laws or third-party rights.

5.1 Acceptable Use Policy

This is the Acceptable Use Policy referred to elsewhere in these Terms. It applies to everything you put into CALLA and to everything anyone contributes through a link you share — including guests who do not have a CALLA account.

Do not create, upload, share or send:

Sexual or sexually suggestive content, or nudity. Any content that sexualises a minor is absolutely prohibited, will be removed, and will be reported to the appropriate authorities.
Graphic violence, gore, or content depicting injury, cruelty or death.
Content that harasses, bullies, threatens, defames or intimidates any person.
Hateful or extremist content, or content that attacks or demeans a person or group on the basis of race, ethnicity, national origin, religion, disability, age, sex, gender identity or sexual orientation.
Content promoting illegal activity, illegal drugs, or the sale of weapons or regulated goods.
Content that impersonates another person, or that is deceptive, fraudulent or a scam.
Malware, spam, bulk unsolicited messaging, or attempts to probe, overload or circumvent our systems.
Content that infringes anyone else's copyright, trademark or other rights.
Another person's private information — such as a home address, phone number or identification document — without that person's consent.

How we enforce this. Photos added to a shared event album are automatically screened before anyone can see them, and anything that fails the check is deleted (see Section 6.2). Any guest can report content, and reported content is hidden immediately. Hosts can remove anything from their own event. We may remove content, disable a shared link, or suspend or terminate an account that breaches this policy, without notice, and we will cooperate with law enforcement where the law requires it.

Reporting. Use the report control in the app, or email [email protected]. We review reports promptly.

Forwarded email & "Catch" content. CALLA provides a private inbound email address. When you forward or send email to it, you represent that you have the right to share that content, including any third-party information it contains. Forwarded email text and scanned flyer images are sent to our AI provider (Anthropic/Claude) solely to extract calendar event details on your behalf. Do not forward content you are not entitled to share. AI extraction may be inaccurate — always verify extracted events before relying on them.

6. Family Sharing & Invitations

When you invite family members to CALLA:

You are responsible for obtaining their consent to access their email and share family calendar data
Invited users can view and edit events based on permissions you set
You can revoke access at any time
Invited users are subject to these Terms and the Privacy Policy when they use the App, and are asked to accept them on first use

We recommend reviewing our Privacy Policy with family members before inviting them.

6.1 Event Invitations & RSVPs

CALLA lets you create invitations for your events and share them by link. When you share an invitation link, the details you put on it become viewable by anyone who has the link — you are responsible for the content you include and for choosing whom you share the link with. Information a guest provides when they RSVP (such as their name, response, party size, and any note or guess) is treated as your User Content once you receive it, and you agree to handle it responsibly and in accordance with applicable law. Do not create or share invitations that are unlawful, infringing, deceptive, or offensive.

6.2 Shared Photo Albums

As the host of an event you may open a shared photo album on its invitation. The album is off unless you turn it on. Once it is on, anyone holding the invitation link — including guests without a CALLA account — can add photos and see the photos others added.

You are responsible for who has the link. Share it only with your intended guests, and only open an album for an event where you are comfortable with your guests adding photos.
Everything in an album is subject to the Acceptable Use Policy in Section 5.1. Every photo is automatically screened before it becomes visible, and a photo that fails is deleted.
Anyone can report a photo. A reported photo is hidden immediately and the host is notified. You can remove a photo you added; the host can remove any photo in their album.
Albums are temporary. An album and everything in it is permanently deleted about seven days after the event date. Save anything you want to keep before then.
Only add photos you have the right to share. If other people appear in a photo, make sure they are comfortable with you sharing it.

7. Intellectual Property

The App, including its design, code, graphics, logos, and content, is owned by CALLA or our licensors and protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any part of the App without our explicit permission.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
WE ARE NOT LIABLE FOR DATA LOSS, UNAUTHORIZED ACCESS, OR SERVICE INTERRUPTIONS
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR CALLA IN THE PAST 12 MONTHS

Some jurisdictions do not allow limitation of liability, so this may not apply to you.

9. Disclaimer of Warranties

CALLA IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

The App will be uninterrupted or error-free
Results will meet your expectations
Defects will be corrected
The App is secure or free from viruses

10. Indemnification

You agree to indemnify and hold harmless CALLA, its founders, employees, and agents from any claims, damages, or expenses arising from:

Your violation of these Terms
Your misuse of the App
Your User Content or sharing of calendar data
Your breach of any law or third-party rights

11. Termination

We may terminate or suspend your account immediately, without notice, if you:

Violate these Terms
Engage in illegal activity
Harass or harm other users
Violate our Acceptable Use Policy (Section 5.1)

Upon termination or account deletion, your right to use the App ceases immediately. Your data is then retained and deleted strictly as described in the Data Retention section of our Privacy Policy, which is the single authoritative statement on retention (covering live data, encrypted backups, operational logs, and legal exceptions). Retention is not contingent on your subscription status.

12. Refund Policy

App Store / Google Play purchases: Refunds for subscriptions purchased through the Apple App Store or Google Play are governed solely by Apple's or Google's refund policies and applicable law. Refund requests for those purchases must be made directly to Apple or Google — we do not process them and do not control their decisions or timelines.
Website (Stripe) purchases: For subscriptions purchased on our website, contact [email protected]; refunds are at our discretion and subject to applicable consumer-protection law.
Free trial: The 14-day free trial is never billed. No payment method is collected during the trial and it does not auto-convert; you are only charged if you actively purchase a subscription.
Except where required by applicable law, fees already paid for a billing period are non-refundable for the unused portion of that period.

13. Third-Party Services

CALLA integrates with third-party services that process data on our behalf: Supabase (database & auth), Anthropic/Claude (AI event extraction), SerpApi, Ticketmaster and OpenStreetMap/Nominatim (Discover & geocoding), Firebase (push notifications), RevenueCat with Apple App Store / Google Play (mobile subscriptions), Stripe (web subscriptions), Resend (transactional email), and Vercel (website & invitation-page hosting). We use established providers, each engaged to process only the data needed for its stated function. The specific data each provider receives, and its purpose, are detailed in the Information Sharing and Third-Party Services sections of our Privacy Policy. We do not control their independent operation and are not responsible for service interruptions or actions outside our direction; this does not limit our own obligations under applicable law or our Privacy Policy.

13.1 Discover Events & External Organizers

CALLA's Discover feature aggregates listings for local events from third-party sources, organizers, venues, and websites. These events are not created, hosted, sponsored, endorsed, verified, or sold by CALLA, and CALLA is not the organizer, ticket seller, agent, or payment processor for any of them. Listings — including dates, times, prices, availability, and links — may be inaccurate, out of date, changed, cancelled, or, in rare cases, fraudulent. You are responsible for independently verifying all event details directly with the organizer or venue before attending, registering, or paying. Any registration, ticket purchase, or payment takes place entirely on the third party's own website and is a transaction solely between you and that third party, governed by their terms and privacy practices. To the fullest extent permitted by law, CALLA disclaims all liability for any loss, damage, fraud, cancellation, non-delivery, injury, or dispute arising from your use of, reliance on, purchase from, or attendance at any third-party event or website surfaced through Discover.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

If you have a concern or dispute, please first contact us at [email protected] so we can try to resolve it informally — most issues can be settled quickly this way. If a dispute cannot be resolved informally, it may be brought before the courts located in Ontario, Canada, and you and CALLA submit to the jurisdiction of those courts.

Nothing in these Terms removes or limits any rights or remedies you have under applicable consumer-protection law, including the Ontario Consumer Protection Act. Where that law gives you a right (for example, to bring a claim in court or in small claims court), these Terms do not take it away. We do not require you to waive class or representative proceedings.

15. Severability

If any provision of these Terms is found invalid, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CALLA regarding the App.

17. Contact Us

For questions about these Terms, contact:

Email: [email protected]
Website: getcalla.ca